Asked by user in Connecticut.
The worst part being my husband was attacked by another tenant. He didn't see the guy coming and the guy punched my husband so hard in the side of the neck that my husband was unconscious and convulsing on the ground afterwards. We called the police to press charges. There has always been security cameras all over our property and I have even had to sit with the old super of our building looking at many different camera angles to find out what happened to me in a previous situation.
But when the officer came back the next day (my husband was assaulted on a Sunday) the new super claimed that he was told that the cameras were disconnected. Both myself and the officer called the main office of my apartment company. We tried emailing and then leaving messages for the owner and highest manager to get the footage from corporate, which is where we were told backup cameras go to but only for 7 to 10 days. We kept getting the runaround, with nobody calling back and not answering.
Come to find out, the former super told me what was really going on because his cousin was now our current super. The new super was friends with the guy that knocked my husband unconscious and the office called him Monday morning saying to tell me and the officer who wanted to see the cameras that they were recently disconnected and he knows nothing about it. He let me and the officer into the camera room and the keyboard was completely gone. I called the old super and explained to him what it looked like in the room and he didn't know if someone disconnected it.
The super later heard from his cousin that he was trying to protect his friend from getting in trouble. The new super kept playing stupid with us. My husband has sustained injuries to his neck. He has really bad cuts and scrapes, and a few teeth knocked out and pieces of teeth.
They kept telling us we could get the footage from corporate, but the lady in the office (who was also friends with the guy who hit my husband) kept blocking our calls to corporate and the owner. I left numerous messages and emails, and I mentioned that it's pretty interesting that the super and his boss have no problem leaving thousands of dollars worth of tile and flooring in the parking lot in a city that has a lot of theft, and that they wouldnt leave it outside day after day unless they had cameras on it in case it was stolen. They still never moved the tile for 2 weeks.
I have had other things happen to me personally here and I was under the belief that we had security cameras to keep us safe. In fact, when I moved in the police were here a few weeks later looking at camera footage of a tenant trying to drag a drunk girl down the hall into his apartment against her will before she finally got away. Also, many tenants here deal drugs, even though it's against the lease. My neighbor was raided here. They found cash and drugs and he was arrested, but they still let him live here.
He moved with his pregnant girlfriend to a bigger apartment on the 3rd floor. The tenant couldn't smoke his weed so he was going into a vacant apartment on the 1st floor. Another tenant called the police because they heard all kinds of noise and people going in and out of an apartment that was supposed to be empty. When the police knocked on the door, I heard a loud crashing outside in the parking lot. I saw people running around and it looked like they broke into a car and drove off. Another neighbor yelled out the window that it was my car that had the back window smashed out of it.
I called the police and made a police report. The old super came here in the middle of the night to show the police the cameras and I saw everything on camera. I saw the tenant from the 3rd floor who was recently arrested for drugs, going in and out of the empty apartment with a bunch of friends who kept going in and out, and it looked like they were selling drugs outside and coming back in over and over again. Then, we see the police knock on the door on camera and then all of the people jumping out of the first floor apartment windows and running. The 3rd floor tenant jumped on my car, smashing my rear window which cost $1,000 to replace because I didn't have full coverage with glass.
The tenant had a broken leg right after that and the landlords did nothing to compensate me. The guy didn't even get thrown out! The old office manager told me to submit the police report and she would get corporate to do something to compensate me for everything and my aggravation. But she kept ignoring my calls and a month later was no longer even working for the company.
The tenant was recently killed in front of a hotel here in the same town. so as you can see I don't feel safe hereespecially when the guys girlfriend who punch my husband told me that my husband is lucky she doesn't have a gun or she'd pop him.
We then found out that the guy who hit my husband already has a court case against the girlfriend who started all the trouble to begin with, and I also found out from the old super that she's not even allowed on the property and has been told. I still see her here daily.
These are just 2 things that I have been through here. I can bring everything else up if I have a case and a lawyer calls me. I have taken extensive notes since the time I moved in. I saved text messages and emails. Please help!
I'm sorry youre dealing with an uncomfortable and potentially dangerous living situation.
It seems like you have a few options. First, you might wish to consider moving to another residence. I realize that moving isn't always an option. It can be expensive, difficult, and there might be limitations right now because of the pandemic. But, if you do decide that moving is your best choice, a landlord/tenant lawyer should be able to assist you in being released from your lease without penalty based on the situations you describe.
Second, if you're unable to move out, it sounds like you'd just like to live in peaceful enjoyment of your home. You mentioned that you called law enforcement at the time your husband was attacked. Certainly, if you, your husband, or any other person appears to be in imminent danger, never hesitate to call the police for help. It sounds as though there are a lot of questions here about the condition of the property and the potential that crimes have been committed (and continue to be). You're doing the right thing by saving your communications (texts and emails). If you see something that you believe is a criminal act, you should take video or photos if it's safe to do so and make a report to the police.
A landlord has a responsibility to protect the health and safety of tenants by preventing harms that are reasonably foreseeable. While cameras are a good step toward preventing crime and injury, they're not the only way to protect people. Arguably, the use of a camera can help identify someone who has already committed a crime but doesn't necessarily prevent the occurrence from happening in the moment. If the area is known to have a substantial amount of criminal activity or if individuals are entering the property who shouldn't be, your landlord can take steps in addition to surveillance cameras for example, gate security, building locks, and other measures to keep people out would go a long way toward protecting you and your property.
If you can't get the result you need from your landlord, you can seek the assistance of a landlord/tenant lawyer. There are resources in Connecticut available to you, including: